NMRM Infotech's e-waste take-back and recycling service adheres to the E-Waste (Management) Rules, 2016 issued by the Ministry of Environment and Forest, Government of India. When your IT equipment reaches the end of its life, we take it back and recycle it — at no cost to you.
One call. One pickup. Fully audit-traceable disposal under E-Waste (Management) Rules, 2016.
Call our toll-free hotline 1800-103-0747 or write to epr@r2promise.com. Our team will respond and guide you on the nearest collection centre.
Hand over your end-of-life equipment to the nearest authorised collection centre, or arrange a pickup through our Producer Responsibility Organisation partner.
Equipment is recycled through CPCB-registered partner R2 PRO Pvt. Ltd. under the E-Waste (Management) Rules, 2016 — with full chain-of-custody traceability.
Our toll-free EPR hotline and email are monitored Monday through Saturday. We confirm pickup or drop-off arrangements within one business day.
Producer Responsibility Organisation Partner: R2 PRO Pvt. Ltd. — registered with the Central Pollution Control Board (CPCB) for EPR implementation.
Under E-Waste Management & Handling Rules 2016, we will accept and recycle the following category — sold in India, irrespective of their brand.
Centralised data processing mainframes at end of life.
Centralised data processing minicomputers at end of life.
We accept equipment in this category irrespective of original manufacturer.
Equipment must have been originally sold in India.
Notwithstanding anything contained herein, NMRM Infotech, its affiliates, agents, and representatives are not responsible for the breach or loss of any of your data. Please ensure all data is securely wiped prior to handover.
No. Consumers do not have to pay any fee to recycle products sold in India under this programme.
Yes. Eligible products returned through this take-back and recycling programme qualify for a monetary benefit. Our hotline team will confirm details when you call.
Recycling is performed by our Producer Responsibility Organisation partner, R2 PRO Pvt. Ltd., which is registered with the Central Pollution Control Board (CPCB) for EPR implementation. The full chain of custody is traceable under E-Waste (Management) Rules, 2016.
You are responsible for wiping data prior to handover. NMRM Infotech, its affiliates, agents, and representatives are not responsible for the breach or loss of any data left on returned equipment. We recommend secure data destruction before dropping off any equipment.
Yes. All NMRM Infotech products are RoHS compliant — meeting the Restriction of Hazardous Substances directive that limits the use of specific hazardous materials in electrical and electronic equipment.